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Privacy Policy

At Comfort Heating & Air, accessible from salinacomfort.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected, recorded, and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in Comfort Heating & Air. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for our service, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

Comfort Heating & Air follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Comfort Heating & Air.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Comfort Heating & Air, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Comfort Heating & Air has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Comfort Heating & Air's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Your Privacy Choices — California Privacy Rights (CCPA/CPRA)

Last updated: August 24, 2026.

Comfort Heating & Air does not sell your personal information for money. We also do not "share" your personal information (as "share" is defined under the CPRA — disclosing it to a third party for cross-context behavioral advertising) — we do not currently run advertising cookies or pixels that build cross-site advertising profiles. If that changes, this section will be updated and the choice below will control it.

Categories of Personal Information We Collect

Depending on how you use the Site, we collect these categories, only through the tools listed:

  • Identifiers & contact information (name, phone number, email address, service address) — collected directly when you submit our request-service, contact, or job application forms. Stored in our HVAC business-management platform (PMS/CRM) to respond to you and schedule service.
  • Internet/network activity & commercial information (pages viewed, IP address, browser type, referring page) — collected via standard server/hosting log files for security and site operation, and via optional analytics cookies (see our cookie banner) only after you accept them, or by default outside the EEA/UK/Switzerland under a Google-managed Consent Mode framework (Google Tag Manager) that is not yet active for this site — no advertising/analytics tag is currently configured.
  • Form-submission content (your message, service description, or application details) — collected directly, protected from spam by Google reCAPTCHA and a hidden honeypot field on every public form.

We do not knowingly collect sensitive personal information (e.g., SSN, precise geolocation, financial-account numbers) through this Site — do not submit that information in our forms.

Your Rights

Under the CCPA/CPRA, California residents have the right to:

  • Know — request that we disclose the categories and specific pieces of personal information we have collected about you, and the categories of sources, purposes, and third parties (if any) involved.
  • Delete — request that we delete personal information we have collected from you, subject to certain legal exceptions.
  • Correct — request that we correct inaccurate personal information we maintain about you.
  • Opt out of sale/sharing — direct us not to sell or share your personal information. As stated above, we do not currently sell or share it; this right is honored automatically, and also honored via your browser's Global Privacy Control (GPC) signal, which we detect and apply automatically with no separate opt-out request needed.
  • Non-discrimination — we will not deny you goods or services, charge you a different price, or provide a different level of quality because you exercised any of these rights.

How to Exercise These Rights

You can exercise these choices in either of the following ways:

  • On this Site: use the "Cookie Settings" link in the footer at any time to accept or decline optional analytics cookies. Declining, or browsing with Global Privacy Control enabled, immediately denies analytics and advertising storage on our site.
  • Directly with us: contact us, call (785) 822-7550, or email [email protected]. We may need to verify your identity before completing a know/delete/correct request, and we will respond within the time required by law (generally 45 days, extendable once by an additional 45 days).

The wording of this section reflects our current tools and practices as of the last-updated date above; final legal sign-off on this section is pending Comfort Heating & Air's own counsel review.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The Right to Access — You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The Right to Rectification — You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The Right to Erasure — You have the right to request that we erase your personal data, under certain conditions.
  • The Right to Restrict Processing — You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The Right to Object to Processing — You have the right to object to our processing of your personal data, under certain conditions.
  • The Right to Data Portability — You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

If you provide your phone number through our request-service, contact, or job-application forms and check the consent box, Comfort Heating & Air may contact you by SMS/text message about your service request, appointment scheduling and reminders, and related customer-service communications. Consent to receive text messages is not a condition of purchasing any goods or services. Message frequency varies by your interactions with us. Message and data rates may apply. Reply STOP to any message to unsubscribe at any time, or contact us at [email protected] or (785) 822-7550. Reply HELP for assistance. We do not sell or share your mobile phone number or SMS opt-in data with third parties for their own marketing purposes.

Payment Security

This Site does not collect or store credit-card, debit-card, or other payment-card information. We do not process payments on salinacomfort.com. Where financing is offered, applications and payment processing are handled entirely by our third-party financing partner, Optimus, through Optimus's own secure, hosted application flow — your financing and payment details go directly to Optimus, not to us, and are governed by Optimus's own privacy and security practices. Do not submit payment-card numbers through our general contact or service-request forms.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Comfort Heating & Air does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Contact Us

Comfort Heating & Air
1500 S Broadway Blvd, Salina, KS 67401
Phone: (785) 822-7550
Email: [email protected]